Info

Copyright, Trademark, and Intellectual Property Protection

This website, including its entirety and all materials within, is protected under copyright, trademark, and other intellectual property laws. The domain www.thewhitebriefs.com is a registered domain owned by Engelska Herrekiperingen AB, registered in Sweden with number SE5564799012, and operates under Swedish law.

1. Terms of Service

These terms and conditions oversee the sales between The White Briefs and the purchaser. By ordering from thewhitebriefs.com, you acknowledge and agree to these terms. If any term is unacceptable to you, please reach out to us before placing your order.

2. Prices and VAT

All listed prices are retail and displayed in the specified currency of your country. For EU customers, prices include Swedish VAT. For Non-EU customers, prices exclude VAT and do not cover any taxes, duties, import fees, or additional charges that may be levied by your local government. The White Briefs reserves the right to adjust prices for incorrectly priced items without notice. We cannot predict customs charges; thus, The White Briefs is not liable for any additional fees once the product reaches your country.

3. Payment

We accept major credit cards including Eurocard, Mastercard, Visa, and American Express, as well as payments via PayPal.

4. Delivery

• International Orders: We use UPS. Delivery times are as follows:

  • Europe: 1–3 business days
  • US and Canada: 2–4 business days
  • Rest of the World: 2–5 business days

• Sweden: Orders are shipped via Postnord (1-3 business days).

For countries outside the EU, shipments are DDU (Delivery Duties Unpaid). You will receive a tracking number via email to track your order through www.ups.com. Please note, these times are estimates and may vary.

5. Delivery Time and Charges

Delivery is subject to the courier's on-time performance. The White Briefs is not responsible for courier delays. All delivery times are based on business days.

6. How to Order

1. Select the item you wish to purchase.
2. Click 'Add to Bag'.
3. Continue shopping or proceed to checkout by visiting your 'Shopping Bag'.
4. Review your bag, adjust quantities or remove items as needed, then click 'Update'.
5. Agree to the Terms and Conditions, then click 'Proceed to Checkout'.
6. Fill in shipping and billing details. You may checkout as a guest or log in for future convenience.
7. Choose delivery service, enter payment information, and click 'Complete my purchase'.
8. An order confirmation will be sent to your email, followed by a shipping notification with a tracking number once dispatched.

7. Stock

Products are in stock unless marked 'Out of Stock'. We reserve the right to cancel orders due to stock discrepancies or incorrect pricing.

8. Product Colors and Materials

Displayed colors may vary depending on your monitor settings. We strive to accurately represent product colors.

9. Sizes

All product sizes are external measurements in centimeters.

10. Force Majeure

Events beyond our control, such as strikes, natural disasters, or war, may impact our ability to fulfill orders. We will attempt to notify customers in such cases.

11. Right of Withdrawal

You may return products within 14 days of receipt. Items must be in original condition for a refund. Return shipping is the customer's responsibility.

12. Claims and Returns

Contact us at customerservice@thewhitebriefs.com for returns or claims. Please note, underwear cannot be returned for hygienic reasons. Returns require the original invoice, and products must be in original condition.

13. Privacy Statement

Your privacy is important to us. We use Shopify to securely store data, following industry standards for protection. For any privacy concerns or to access your personal information, contact customerservice@thewhitebriefs.com.

14. Import Duty

Orders outside the EU may incur import duties and taxes upon arrival. These charges are the customer's responsibility. We comply with all laws and regulations of the destination country.

For further assistance or to make a complaint, please contact us at customerservice@thewhitebriefs.com.